At sixgame, the personal data of every player is handled with care, transparency, and strict adherence to internationally recognised data protection standards. This policy explains exactly what we collect, why we collect it, and how it stays safe.
sixgame never sells your personal information to third-party advertisers, data brokers, or any other commercial entities. Your data is yours.
All data transmitted between your device and sixgame servers is protected with industry-standard TLS/SSL encryption. Your sessions are always secure.
Request access, correction, or deletion of your personal data at any time by contacting our support team. We honour all legitimate requests promptly.
We only hold your data for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable regulatory obligations.
Identity verification is carried out securely under anti-money laundering (AML) guidelines. Your documents are stored in encrypted, access-controlled vaults.
We use cookies only for essential platform functionality, session management, and anonymised analytics. No tracking cookies are placed without your knowledge.
This Privacy Policy ("Policy") describes how sixgame ("we", "us", "our", "the Company") collects, uses, stores, and protects the personal information of users ("you", "your", "Player") who access or use the sixgame platform available at sixgame.im and any related mobile or digital interfaces (collectively, the "Platform"). By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein.
sixgame is committed to protecting the privacy and personal data of every player in Pakistan and across the jurisdictions we serve. We operate under an international gaming authority licence and comply with the data protection requirements mandated by that licensing regime, as well as applicable international standards for personal data handling.
We process personal data only to the extent necessary to provide our services, meet our legal obligations, and operate a safe, fair, and transparent gaming environment. We do not process data beyond what is described in this Policy. If you have any questions about how your data is handled, please refer to Section 14 for contact details.
Scope: This Policy applies to all sixgame users, including registered players, prospective players who browse the Platform without registering, and visitors who interact with our support channels. It covers all personal data collected via the website, mobile platform, email, chat, or any other means of communication with sixgame.
sixgame collects the following categories of personal data:
What We Do Not Collect: sixgame does not collect biometric data (fingerprints, facial recognition), sensitive health data, or political/religious affiliation. We do not store full payment card numbers (PAN) or bank passwords under any circumstances.
We collect personal data through the following means:
sixgame uses personal data collected from Players exclusively for the following stated purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | CNIC, date of birth, address proof |
| Processing deposits and withdrawals | Financial and payment data |
| Bonus and promotion management | Account activity, transaction history |
| Fraud detection and AML compliance | Financial, technical, and behavioural data |
| Customer support and dispute resolution | Communications and account data |
| Responsible gaming enforcement | Gaming history, self-exclusion status |
| Platform performance and security | Technical and usage data |
| Legal and regulatory reporting | Identity and financial data |
| Service communications (transactional) | Email address, phone number |
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where expressly required for fraud detection or regulatory compliance — in which case you retain the right to request human review of any such decision.
sixgame relies on the following legal bases to process your personal data:
sixgame does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary:
All third-party service providers acting as data processors on behalf of sixgame are contractually obligated to process personal data only on our documented instructions and to implement appropriate data security measures.
Important: sixgame will never share your personal data with third-party advertisers, data brokers, social media platforms, or any entity for commercial profiling purposes.
sixgame's core data processing infrastructure is hosted within jurisdictions that maintain adequate data protection standards. Where data is transferred to third-party service providers located in other countries, we ensure such transfers are protected by appropriate contractual safeguards — including standard contractual clauses or equivalent mechanisms — to maintain the same level of protection your data receives domestically.
If you are a player based in Pakistan, please note that your personal data may be processed by sixgame's infrastructure and authorised processors in jurisdictions outside Pakistan. By using the Platform, you acknowledge this and consent to such transfers taking place under the safeguards described in this Policy.
sixgame retains personal data for the period necessary to fulfil the purposes outlined in this Policy or as required by applicable law and our gaming licence conditions. Our general retention schedule is as follows:
When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
sixgame employs a comprehensive suite of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include but are not limited to:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, sixgame will notify you and the relevant regulatory authority without undue delay and within the timeframes required by applicable law.
Your Responsibility: While sixgame takes extensive measures to secure your data, you also play a role. Keep your sixgame login credentials confidential, do not share your password with anyone, and contact us immediately at [email protected] if you suspect your account has been compromised.
As a sixgame user, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our Data Protection Officer using the details in Section 14. We will respond to all legitimate requests within 30 calendar days.
Please note that certain rights are subject to exceptions where required by law — for example, we may be legally obligated to retain financial transaction data for regulatory compliance even if you request erasure. In such cases, we will explain the applicable legal basis and limit retention to only what is legally required.
sixgame uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device by your browser when you visit a website.
No Advertising Cookies: sixgame does not place third-party advertising or tracking cookies that follow you across other websites. We do not participate in ad retargeting networks.
You can control non-essential cookies through your browser settings or via the cookie preference centre accessible from the Platform footer. Please note that disabling certain functional cookies may affect the quality of your sixgame experience — for example, your session preferences may not be saved between visits.
sixgame is strictly an adults-only platform. We do not knowingly collect, process, or retain the personal data of individuals under the age of 21. The minimum age to register and use sixgame is 21 years, and this requirement is enforced through mandatory age verification at the point of registration.
All new accounts are subject to age verification checks using CNIC data and, where required, additional documentary evidence. If sixgame becomes aware that an account has been created by or is being used by a person under 21, we will immediately suspend the account, delete any personal data collected from that individual to the extent legally permissible, and return any deposited funds to the verified payment source.
Parents & Guardians: If you believe a minor has accessed sixgame using false information, please contact us immediately at [email protected] so we can investigate and take appropriate action.
sixgame may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or Platform functionality. Where changes are material, we will notify you via email to your registered address and/or through a prominent notice on the Platform at least 14 days before the revised Policy takes effect.
Your continued use of the Platform after the effective date of any updated Policy constitutes your acknowledgement of the changes. The "Last Updated" date at the top of this page always reflects the most recent revision. We recommend checking this Policy periodically to stay informed of how sixgame handles your personal data.
Previous versions of this Privacy Policy are retained in our records and can be requested by contacting our Data Protection Officer.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sixgame, you may contact our dedicated Data Protection Officer (DPO) using the details below. All data-related requests will be handled confidentially and in accordance with this Policy.
Email: [email protected]
When submitting a data rights request, please include your registered email address and a clear description of your request. For subject access requests or erasure requests, please mark the subject line as "PRIVACY REQUEST" to ensure it reaches our data protection team promptly.
We aim to respond to all privacy-related enquiries within 7 business days and to resolve all formal data rights requests within 30 calendar days of receiving a valid, verified request. Where additional time is required (up to a maximum of 60 additional days for complex requests), we will notify you of the extension and the reason for it.
For general platform and account support, including responsible gaming tools like self-exclusion and deposit limits, visit our Responsible Gaming page or check the FAQ for quick answers.
sixgame is Pakistan's most trusted online casino and cricket betting platform — built on transparency, security, and non-stop neon action. 21+ only. Play responsibly.